Contingent exposures are a major component of supply chain risk, referring to things that can happen elsewhere that might disrupt operations at an organization’s supply chain locations. The exposures include problems with raw materials or finished products as well as with services such as call centers, technical support, and order processing.
Some supply chain risks are easily mitigated with adequate prevention measures. Others are uncontrollable. Examples of supply chain risks include the following:
• Legal, such as a shutdown under an injunction order
• Social, such as a strike, sabotage, criminal activity, discrimination
• Environmental, such as natural or man-made disasters, weather, pandemic diseases, port/transportation shutdowns
• Technical, such as damage to or breakdown of equipment, IT failure, key staff losses, product tampering, quality problems, or utility failure
• Economic, such as bankruptcy, failure of a tier-2 supplier, exchange rate fluctuations
• Political, such as political instability, unrest, re-nationalization, closing of borders, or tariffs
• Downstream partner risks
• Intellectual property risks
• Logistics delays/interruptions for internal reasons
• Other disruptions due to external risks, such as a fire at an adjacent building, closing of a key bridge, or utility interruptions
Globalization
As the world has become more globalized, companies have taken advantage of international sourcing opportunities to become more efficient. As trade barriers have fallen and logistics have improved, production has shifted to countries that offer lower sourcing costs. This has opened new markets and made company reach virtually limitless. Some potential costs and risks companies must consider when going global, however, include the following:
• Transportation concerns, including shipping methods, shipping time, storage cost
• Workplace concerns, including training, time to hire, wages, workplace conditions, security problems
• Local concerns, including local business practices, government policies, political or economic instability, natural disasters
• Output concerns, including workforce output, quality, traceability, sustainability
• Product concerns, including quality and safety challenges, intellectual property theft
• Communication concerns, including decreased access to information; coordination across a complex supply chain is difficult
There is the risk of a disruption during any stage in the supply chain process. A globalized manufacturing process is infinitely more complex than a localized one, with manufacturers managing logistics and demand and overseeing multiple product lines coming from different suppliers around the world.
Recently, consumers have been demanding increased transparency from companies and their manufacturers and suppliers about worker conditions and environmental laws compliance. If companies do not know from where their products are sourced or who makes them, or if they are sourcing in irresponsible ways, they are at risk of a public relations crisis that could quickly turn consumers against them. Bad news spreads quickly via the internet and social media, and companies are increasingly being held immediately accountable for supply chain decisions.
Case Study: Bangladesh
The Savar building in Dhaka, Bangladesh, collapsed in 2013. The structural failure of the eight-story commercial Rana Plaza building killed 1,134 people and injured approximately 2,500. The building contained a bank, apartments, several shops, and clothing factories serving well-known brands. Bangladesh civil authorities said that the upper four floors had been built without a permit.
Architects stressed the risks involved in placing factories inside a building designed only for shops and offices, noting the structure was not strong enough to bear the weight and vibration of heavy machinery. On April 23, when cracks were discovered in the structure, the shops and the bank on the lower floors were immediately closed, but garment workers were ordered to return the following day or risk losing pay. The building collapsed the next morning.
The Savar building collapse became the centerpiece of discussions about corporate social responsibility across global supply chains. After the collapse, some major retailers announced plans to improve safety conditions in Bangladesh garment factories and a “safety accord” was created. Retailers from many countries signed it, however, many large North American companies refused. The accord would have made the retailers pay more for apparel and ultimately charge more, with the goal of helping Bangladesh factories improve safety standards. Instead, several major North American retailers formed a “29-brand alliance” called the “Alliance for Bangladesh Worker Safety” with the intention of bringing about “a sea change in factory safety in Bangladesh.” The Alliance was to exist for five years with a termination date at the end of 2018. The manufacturers plan to form a successor safety monitoring organization to continue the factory inspections, safety monitoring, training and helpline services which were instituted by the Alliance.